How Can We Help You?

BCIT Student Computing provides computing resources and support to all current Barnard students.  We assist students with a wide range of technological issues, including software installation, computer security, and network configuration; we support four computer labs that are accessible to all students; and we help to disseminate information about technology through special events and workshops. 

BCIT Student Computing does not provide support for hardware issues on student computers, however we can refer you to qualified outside support sources. Our student employees, ACEs, will help guide you through some procedures to help determine if there is a hardware issue. Your best source for hardware repair is often your manufacturer, especially if you are still under warranty.

The BCIT Student Computing Office is located in Milbank 11 and our current office hours are as follows:

Monday - Friday: 9am - 5pm  (with remote support available by appointment, Mon - Thurs from 5-8pm)

Please note: The office may be closed for holidays and campus-wide closings. Please check the academic calendar for all official school closings and any announcements on our home page.

Please visit us in our office or contact us at help@sys-filter.com or 212-854-7172. 

Reporting a Problem

• Please use our new ticketing system, TeamDynamix, to report any computer related issues you may be experiencing. You should use your Barnard account username and password to login and open a ticket.

• Alternatively, you may choose to email help@sys-filter.com from your @sys-filter.com email address.